Online Legal Services Market Hits $14.1 Billion

Online legal services surged to $14.1B in 2023 and are revolutionizing access to justice. Discover how ConsumerShield is leading the change.

Tamara Armstrong

Contributor

Reviewed By Adam Ramirez, J.D.

Editor

March 26, 2025 Read in 4 mins

Online Legal Services in the U.S. by Market Size (2005-2025)

www.consumershield.com

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Source: IBISWorld

Data Share

News

How Accessible Legal Solutions Are Reshaping the Industry
How Online Platforms Revolutionize Access to Legal Information and Attorney Matching
Digital Transformation: The Future of Online Legal Services
Why Choose ConsumerShield?

Getting trustworthy legal advice once meant steep hourly attorney rates and daunting office visits. Not anymore. Since the pandemic, individuals are increasingly turning to online help. According to research published by ConsumerShield, the U.S. online legal services market surged from $5.56 billion in 2013 to $14.1 billion in 2023.

And it doesn’t stop here. The market shows no signs of slowing down, and online legal services are projected to climb to a whopping $25.21 billion in 2025 [1].

Today, consumers favor accessible and affordable legal solutions, whether they’re exploring lawsuit eligibility or seeking legal advice for family or business matters. ConsumerShield is filling the gap, emerging as a leader in online legal information and attorney-client matching.

How Accessible Legal Solutions Are Reshaping the Industry

Online legal services can handle many of the same responsibilities of traditional attorneys but with greater flexibility and affordability. For example, online legal solutions draft documents, like contracts and wills, in a flash and at a fraction of the cost.

However, the appeal of online legal services goes far beyond affordability and speed. They're transforming access to justice by breaking down traditional barriers like searching for suitable attorneys and traveling to in-office visits. Legal advice and help is available whenever and wherever you are.

As technology advances, we expect to see more online legal services integrating AI, automation, and other digital tools, creating even more sophisticated and advanced solutions for consumers. As Jack Newton, Clio’s CEO asserts: “The idea of a bricks-and-mortar law office being the primary place that lawyer-client interactions happen is gone—and gone for good.” [2] From document drafting to full legal representation, online legal services are here to stay.

How Online Platforms Revolutionize Access to Legal Information and Attorney Matching

As the pandemic boosted the online legal services market, ConsumerShield redefined how consumers access legal help. By offering free and clear legal information and connecting individuals with qualified attorneys, we make handling legal issues easier than ever.

What We Offer

ConsumerShield removes the guesswork and hassle of finding legal help. Our extensive online knowledge base equips you with the information needed to make informed decisions. Ready to take action? We’ll connect you to legal professionals from our extensive network, eliminating the burden of finding and vetting attorneys. Here’s how we help:

Legal Knowledge Base. Free, comprehensive online resources to help you understand your rights and options. From class actions to car accidents and family law issues, we provide you with the knowledge to confidently pursue justice.
Attorney Matching. ConsumerShield connects you with expert attorneys specializing in your case type, whether it’s dangerous products, personal injury, or family law.

Digital Transformation: The Future of Online Legal Services

Law firms clinging to outdated models face falling behind innovative online legal services. According to Thomson Reuters, law firms must learn to utilize the latest technology and employ new business models to stay competitive. [3]

With more people turning to online legal services and away from traditional models, ConsumerShield is leading the way. We’re here to meet consumers’ desire to learn about their legal rights and have expert help at their fingertips. ConsumerShield has connected thousands of clients with qualified attorneys, proudly bridging the gap between consumers and legal professionals.

Ready for hassle-free legal support? Join the online legal services revolution and let us work for you. Visit ConsumerShield today to explore expert legal resources and services tailored to your needs.

Why Choose ConsumerShield?

Whether you’re seeking help with an injury claim or have a pressing legal issue with your business, ConsumerShield stands out with straightforward and effective solutions. Here’s why clients trust us:

Informed Choices. Our in-depth resources on legal topics like injury claims and product liability lawsuits help you understand your options before connecting with an attorney.

Convenience. Get legal help anytime. No wasting time spending hours searching for attorneys online or traveling to in-person consultations.
Speed. Get matched with experts quickly so you can get your case evaluated and get your life back on track.

Expertise. Our nationwide network of highly rated law firms ensures you receive the exceptional legal assistance and support you need.

Tamara Armstrong

Contributor

Tamara Armstrong is a legal content writer who has helped drive traffic to the websites of some of the country's best-known law firms and legal service providers.

More about Tamara Armstrong